Privacy policy

At our machine tool store, we understand the importance of maintaining the confidentiality and security of your personal information. We have implemented this privacy policy to ensure that your data is handled responsibly and transparently. By using our website and services, you consent to the collection and use of your information as described in this policy.

Information We Collect

When you visit our website, place an order, or interact with our services, we may collect various types of information, including:

• • Personal information such as your name, email address, phone number, and shipping address.
  • Payment information, including credit card details or other payment method information.
  • Browser and device information, such as your IP address, browser type, operating system, and referring URLs.
  • Usage information, including pages visited, time spent on our website, and other analytics data.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you. Specifically, we may use your information for the following purposes:

• • Processing and fulfilling your orders, including shipping and delivery.
  • Communicating with you about your orders, inquiries, or other customer support matters.
  • Personalizing your experience on our website and providing relevant product recommendations.
  • Sending you marketing communications, newsletters, or promotional offers, if you have opted in to receive them.
  • Analyzing website usage trends and gathering demographic information to improve our services.
  • Detecting, preventing, and addressing technical issues, fraud, or security breaches.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• • With trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as payment processors, shipping carriers, and analytics providers. These service providers are obligated to keep your information confidential and secure.
  • When required by law, such as to comply with a subpoena, court order, or similar legal process.
  • If we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security technologies and procedures, such as SSL encryption, to safeguard your data during transmission and storage.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit certain features and functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights or have any questions or concerns about our privacy policy, please contact our customer support team.

Please note that this privacy policy may be updated from time to time. We will notify you of any significant changes by posting the updated policy on our website or by other means of communication.By using our website and services, you acknowledge that you have read and understood this privacy policy and agree to the collection and use of your information as described herein.